Willis Towers Watson

Payroll Processor

Posted on Jul 31 Arlington, VA 46 views

We are searching for a Payroll Professional who is dedicated to providing world-class customer service. We are a close-knit team and support each other extensively. Collaboration with the team and our business partners is imperative to the success of this role. This position is 100% remote, based anywhere within the United States.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

  • This role will support the North America Payroll team in the following areas:

    • Processing Payroll

    • SC ticket resolution

    • Termination tracking

    • Treasury funding & benefit back-feeds

    • Creating payroll load files

    • Running reports

    • Handling returned checks & stop payment requests

    • Hire/Rehire date changes

    • Assist payroll processors

    • Demographic data file reviews

  • This position is Monday through Friday, but Payroll Professionals understand that there are occasions, based on pay cycles, that may require weekend or holiday work. We publish our calendars a full year in advance to ensure coverage during these times and allow for our team to schedule accordingly.

The Requirements

  • Minimum of 3-5 years’ experience with multi state payroll processing, from the gross to net perspective.
  • Experience with ADP products (WFN &/or Vantage) is a huge plus.
  • Experience with Microsoft Office products and at a minimum, mid-level experience with Excel.
  • Experience with customer service.
  • Experience with basic payroll processes.
  • Communications skills (verbal & written) – the role will have the opportunity to work with all levels of colleagues. It requires great listening skills and the ability to problem solve, including walking non-Payroll colleagues through payroll related processes.
  • Ability to document, attention to detail and time management. We are looking for problem-solving skills and experience working to third party deadlines.
  • As a publicly held company, we are subject to internal and external audits, requiring us to ensure that our payrolls are balanced (gross to net) each cycle. As there are a significant # of components that make-up each cycle, ability to ensure that they are captured, stored, and easily identified is critical.
  • SOX experience is helpful.

Note: WTW is an EOE, including disability/vets

Base salary range and benefits information for this position is being included in accordance with the requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to the location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role.


The base salary compensation range being offered for this role is 55,000-60,000 USD.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

  • Health and Welfare Benefits:

    Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits:

    Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
  • Retirement Benefits:

    Contributory Pension Plan and Savings Plan (401k).

At WTW, we trust you to know your work and the people, tools, and environment you need to be successful. The majority of our colleagues work remotely. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

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