Articles by Andrea Wells

Andrea Wells is a veteran insurance editor and Editor-in-Chief of Insurance Journal Magazine.

Congratulations Top 100 Agencies

This year marks the 19th annual publication of Insurance Journal’s Top 100 Independent Agencies special report. One significant trend — the vast majority of firms (84 firms) in the Top 100 saw notable increases in total property/casualty revenue from 2021 …

‘Climate-Washing’ Litigation

Challenges to corporate climate commitments, claims about product attributes, overstated investments or support for climate action, and failure to disclose climate risks are on the rise and hitting some courts today, according to a new report, which states that ‘climate-washing’ …

UBI-Use Rises as Customer Satisfaction Declines

Auto insurance rates are rising and that is leading consumers to look at usage-based insurance (UBI) options to help defray some costs. About one third of auto insurance customers in the U.S. reported a rate increase in the past year, …

The War for Service Talent

Customer service representatives and account managers are the heart of agencies. They retain valuable business year after year. They are the guardians and caretakers of the agency’s most valuable assets — its book of business. Service and support positions are …

Nationwide E&S Exits Commercial Auto Effective July 15

Nationwide E&S will stop writing wholesale-driven contract binding commercial auto new business, including primary brokerage auto effective July 15, according to an announcement released to Nationwide brokers this week and obtained by Insurance Journal. Beginning September 1, Nationwide E&S will …

EEOC Targets Construction Diversity, Equity & Inclusion

The construction industry is critical to our nation’s economy. It is also one of the country’s largest industries, employing nearly 11.8 million people in 2022. But for more than a decade, construction has struggled to recruit and retain enough workers …

Brokers Must Get Creative As Construction Market Grows Amid Project Delays, Labor Shortage, Higher Costs

The U.S. construction sector continues to see strong growth in various sectors and geographies but higher interest rates, higher building costs, and a decades-long shortage of skilled labor are contributing to a “cautiously optimistic” outlook for the rest of 2023 …

Why Schools Must Reset and Reboot When it Comes to Insurance

Public entities have unique challenges when it comes to mitigating risks and insuring exposures. They serve their communities through education, public utilities and first responder services, and must do so often with limited resources. Today that effort is even more …

Employee Recognition

Finding a job that you love with the opportunity to build a financially rewarding career is certainly possible. However, maintaining a balance between the career you love, and life, can sometimes be challenging. But what role do managers play in …

Work and Mental Health

May is Mental Health Awareness Month — a time for all of us to think about and bring awareness to the well-being of those we live and work with every day. Employee mental health has been a huge issue for …