In this Issue
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People & PlacesPeople & Places
Columbus, Ohio--based surplus line insurer Century Surety Co.... -
Minding Your BusinessHow to Pay and Evaluate Customer Service Representatives
Job compensation The next big question is what is fair compensation?... -
FeaturesFinancing the Future of the Independent Agency System
How to Approach a Lender about Perpetuation Plans Independent agency... -
FeaturesHooray for the Red, White and Green: Insurance Money in Politics
Republican Candidates Favored 'Big Time' in Total Insurance Political... -
FeaturesMaking It Easy for Prospects to Transfer Accounts
Virtually every consumer-level prospect that you wish to insure... -
FeaturesOutgoing Big ‘I’ President Says ‘Sky is the Limit’ for Independent Agents
As she closes out her term as president of the Independent Insurance... -
FeaturesCovering the Country
If "you get what you pay for" described the situation for those... -
Cover StoryNAPSLO Celebrates 30th Anniversary at Annual Conference
Doing business in a changing marketplace, coping with terrorism's... -
Web MailOOF! Frances Hits Florida; Damages Widespread, But Less Than Feared – National – Sept. 6, 2004
Volusia County, Fla., was hard hit by Frances--even more damage than... -
FeaturesBig ‘I’ Weighs Minority Producer Database
The Independent Insurance Agents and Brokers of America is... -
FeaturesProgressive’s New Branding Effort Hopes to ‘Drive’ Market Share
Progressive Insurance Co.'s move to re--brand its independent agency... -
NewsbriefsCHICAGO CONFERENCE TO EXPLORE URBAN MARKETS:
The fourth national Urban Insurance Advantage workshop, organized by... -
NewsbriefsOHIO GETS HELP FOLLOWING STORMS:
The head of the U.S. Federal Emergency Management Agency announced... -
NewsbriefsMICH. COMPLAINTS DOWN 12%:
Virtually every line of insurance coverage saw reductions in the... -
NewsbriefsPCI BRIEF ARGUES FOR MICH. MEDICAL BILL REVIEW:
A Michigan court of appeals was correct in its determination that... -
NewsbriefsIND. SUPREME COURT TO DECIDE ‘DIMINISHED VALUE’ CASE:
A class--action case before the Indiana Supreme Court tests the... -
NewsbriefsFATAL WORK INJURIES DROP IN MINN.:
Seventy--two fatal work injuries were recorded in Minnesota in 2003,... -
New MarketsDirectors & Officers
Nuts & Bolts: The Hartford Financial Services Group Inc. has created... -
New MarketsPersonal Watercraft Program
Nuts & Bolts: INAMAR, the marine marketing and underwriting division... -
New MarketsProfessional Liability
Nuts & Bolts: Philadelphia Insurance Cos. is providing accountants... -
New MarketsRestaurant Package
Nuts & Bolts: Venture Programs Inc. added a restaurant package... -
New MarketsWeather Product Series
Nuts & Bolts: NIF Weather Risk Management, a division of NIF Group... -
New MarketsWedding Cancellation
Nuts & Bolts: Abacus Insurance Brokers has announced the availability... -
New MarketsWholesale Distributors
Nuts & Bolts: The Mattei Cos. is offering a new market for wholesale... -
Parting ShotsNonadmitted Markets Open Options for Homeowners
Even before Charley and Frances, insurers were fleeing the homeowners...