Editor’s Note

Congratulations Top 100 Agencies

This year marks the 19th annual publication of Insurance Journal’s Top 100 Independent Agencies special report. One significant trend — the vast majority of firms (84 firms) in the Top 100 saw notable increases in total property/casualty revenue from 2021 …

‘Climate-Washing’ Litigation

Challenges to corporate climate commitments, claims about product attributes, overstated investments or support for climate action, and failure to disclose climate risks are on the rise and hitting some courts today, according to a new report, which states that ‘climate-washing’ …

UBI-Use Rises as Customer Satisfaction Declines

Auto insurance rates are rising and that is leading consumers to look at usage-based insurance (UBI) options to help defray some costs. About one third of auto insurance customers in the U.S. reported a rate increase in the past year, …

EEOC Targets Construction Diversity, Equity & Inclusion

The construction industry is critical to our nation’s economy. It is also one of the country’s largest industries, employing nearly 11.8 million people in 2022. But for more than a decade, construction has struggled to recruit and retain enough workers …

Employee Recognition

Finding a job that you love with the opportunity to build a financially rewarding career is certainly possible. However, maintaining a balance between the career you love, and life, can sometimes be challenging. But what role do managers play in …

Work and Mental Health

May is Mental Health Awareness Month — a time for all of us to think about and bring awareness to the well-being of those we live and work with every day. Employee mental health has been a huge issue for …

What Young Consumers Want from Insurance

Young consumers don’t always trust the insurance industry, but most do, according to a new study from the Society of Actuaries (SOA) Research Institute, which found that on average, younger consumers rated insurance companies a six out of 10 in …

What Young Agents Want

This issue of Insurance Journal features exclusive results from the 2023 Young Agents Survey where young agents nationwide shared their views on the insurance industry and their experiences as agents. (See page 32 for the full report.) Optimism overall among …

Small Business Gap

There appears to be a large gap between small business owners’ biggest stressors in 2023 and what they’re prepared for when it comes to their insurance knowledge and coverage. That’s according to data released from NEXT Insurance which surveyed more …

Women Leaders in Agencies

At first glance, examining gender equality within independent agencies seems to show a near equal balance. After all, gender representation in insurance agencies showed significant improvement over the last few years. Between 2018 and 2022, the percentage of agencies with …

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