In this Issue
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FeaturesFinancial Toll Mounts From Sept. 11 Tragedy, Lessons Emerge
The financial and human losses from the events of Sept. 11 continue... -
FeaturesGolden Eagle Pulls Out of Homeowners Market in California
San Diego-based Golden Eagle Insurance announced in September that it... -
FeaturesFirst Trade Show Goes Forward After Tragedies, Calderon Keynotes
It was not an easy decision when, immediately following the Sept. 11... -
FeaturesNew Focus On Business Interruptions Coverage
The destruction of the twin towers of New York's World Trade Center... -
FeaturesIIAA Heads to the Islands for a Much-Needed Industry ‘Update’
Grow Your Business—Secure Your Future" was slated to be the theme... -
Cover StoryAgency Management Systems Evolve, Expand Opportunities for Agents
I'm amazed and astounded that in today's marketplace there are still... -
Editor's NotePreparing for the Unthinkable
Although another terrorist attack is a concept too awful to imagine,... -
NewsbriefsMARSH FORMS NEW COMPANY
Marsh & McLennan Cos. Inc. is forming a new firm, to be called Axis... -
NewsbriefsNO MORE FREE TRIPS
California Gov. Gray Davis signed AB 931 (Frommer, D-Glendale) that... -
NewsbriefsDAVIS SIGNS MOLD BILLS
California Governor Gray Davis signed two measures designed to study... -
NewsbriefsASCNET CONFERENCE SLATED
The Applied Systems Client Network (ASCnet), the user group for... -
NewsbriefsPOLL SUPPORTS CAMERAS
A recent Insurance Research Council (IRC) survey of U.S. households... -
FeaturesTaking Advantage of Tragedy: Some Individuals Turn to Fraud
The amount of pain and suffering that people have to deal with in the... -
FeaturesIn the Thick of National Crisis: IJ Talks with IIAA CEO Rusbuldt
As the nation was reeling from tragedy, Robert A. Rusbuldt, CEO of... -
FeaturesCommentary: Help Your Customers Help You With Online Self-Service
People used to get into elevators and give the floor number to an... -
Parting ShotsA Profound Challenge of Many Facets
The search for a metaphor has proved fruitless. How would you begin...
